CryptoSmartX Privacy Policy

Last updated: [28.11.2025]

1. Introduction

CryptoSmartX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and tools, including our crypto price indexing and competition features.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, email address, and other identifiers by which you may be contacted online or offline when you voluntarily provide such information (for example, when you contact us or register for a service).
• Financial / Crypto Information: When you participate in crypto competitions or other crypto-related features, we may collect wallet addresses and transaction data related to our services.
• Usage Data: Information about how you use our website and services, such as pages visited, features used, time spent on pages, and navigation paths.
• Device Information: IP address (which may be anonymised), browser type, operating system, and other technical information about the device you use to access our services.

3. How We Collect Information

We collect information in the following ways:

• Direct Collection: Information you provide directly to us, for example when you contact us, participate in a competition, or use specific features.
• Automatic Collection: Certain data is collected automatically when you use our website, such as technical and usage data through our analytics system.
• Third Parties: In limited cases we may receive information from third party services that integrate with our platform, but we do not share your analytics data with advertising networks such as Google or Meta.

4. How We Use Your Information

We use the information we collect for purposes such as:

• Providing and maintaining our services and features
• Operating crypto price indexing and competition features
• Improving the content, performance and usability of our website
• Monitoring the usage and performance of our services
• Providing customer support and communicating with you
• Detecting, preventing and addressing technical issues or abuse
• Complying with legal obligations

5. Data Security

We implement appropriate technical and organisational measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Blockchain and Cryptocurrency Data

Due to the design of blockchain technology, certain transaction information may be publicly visible on the blockchain (for example your wallet address and transaction history). We do not control the public availability of data recorded on public blockchains. Please consider this when using our crypto-related features.

7. Analytics and Tracking (No Google Analytics)

We do not use Google Analytics, Google Ads tracking, Meta / Facebook Pixel, or similar third-party advertising trackers.

For website analytics we use Matomo, an open-source analytics platform that we host ourselves on our own server. This means that your analytics data stays under our control and is not sent to Google or other advertising networks.

We use Matomo to:

• Understand which pages are visited and how our website is used
• Improve performance, usability and content
• Detect errors and technical problems (such as broken pages)

Our Matomo configuration is privacy-friendly:

• Analytics data is stored on our own server.
• We do not use analytics data to build profiles to track you across other websites.
• We use the data only to analyse and improve CryptoSmartX.

8. Cookies

Our website may use cookies and similar technologies to operate properly and to collect basic usage statistics. Cookies are small text files stored on your device.

We may use cookies for:

• Remembering your preferences (such as language)
• Security and session management
• Anonymous analytics through Matomo as described above

You can control or delete cookies via your browser settings. If you block all cookies, parts of our website may not function as intended.

9. Third-Party Services

We may rely on third-party providers for infrastructure (such as hosting, email delivery, or security tools). These providers may process limited personal data on our behalf and are bound by data protection agreements. We do not sell your personal data and we do not share your analytics data with advertising networks.

10. Your Data Protection Rights

Depending on your location, you may have rights such as:

• The right to access, update, or delete personal information we hold about you
• The right to rectification of inaccurate data
• The right to object to certain types of processing
• The right to restriction of processing
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact details below.

11. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us so that we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date at the top of the policy. Your continued use of our services after changes have been posted means that you accept those changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [info@cryptosmartx.com]